All Systems Operational
Uptime over the past 90 days. View historical uptime.
General Services Operational
90 days ago
99.78 % uptime
Today
EKM.com Operational
90 days ago
98.8 % uptime
Today
EKM Blogs Operational
90 days ago
100.0 % uptime
Today
EKM Digital Vault Operational
90 days ago
100.0 % uptime
Today
EKM DNS Operational
90 days ago
100.0 % uptime
Today
EKM Domains Operational
90 days ago
100.0 % uptime
Today
EKM Email Marketing Operational
90 days ago
100.0 % uptime
Today
EKM Hosting Operational
90 days ago
100.0 % uptime
Today
EKM Mail Operational
90 days ago
98.59 % uptime
Today
EKM Network Operational
90 days ago
100.0 % uptime
Today
EKM Web Statistics Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
EKM App Operational
90 days ago
100.0 % uptime
Today
Shop Services Operational
90 days ago
99.99 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Payment Gateways Operational
90 days ago
100.0 % uptime
Today
Shop Front Operational
90 days ago
99.99 % uptime
Today
Your Account Operational
90 days ago
99.99 % uptime
Today
Shop Servers Operational
90 days ago
100.0 % uptime
Today
Shop Server 1 Operational
90 days ago
100.0 % uptime
Today
Shop Server 2 Operational
90 days ago
100.0 % uptime
Today
Shop Server 3 Operational
90 days ago
100.0 % uptime
Today
Shop Server 4 Operational
90 days ago
100.0 % uptime
Today
Shop Server 5 Operational
90 days ago
100.0 % uptime
Today
Shop Server 6 Operational
90 days ago
100.0 % uptime
Today
Shop Server 7 Operational
90 days ago
100.0 % uptime
Today
Shop Server 8 Operational
90 days ago
100.0 % uptime
Today
Shop Server 9 Operational
90 days ago
100.0 % uptime
Today
Shop Server 10 Operational
90 days ago
100.0 % uptime
Today
Shop Server 11 Operational
90 days ago
100.0 % uptime
Today
Shop Server 12 Operational
90 days ago
100.0 % uptime
Today
Shop Server 13 Operational
90 days ago
100.0 % uptime
Today
Shop Server 14 Operational
90 days ago
100.0 % uptime
Today
Shop Server 15 Operational
90 days ago
100.0 % uptime
Today
Shop Server 16 Operational
90 days ago
100.0 % uptime
Today
Shop Server 17 Operational
90 days ago
100.0 % uptime
Today
Shop Server 18 Operational
90 days ago
100.0 % uptime
Today
Shop Server 19 Operational
90 days ago
100.0 % uptime
Today
Shop Server 20 Operational
90 days ago
100.0 % uptime
Today
Shop Server 21 Operational
90 days ago
100.0 % uptime
Today
Shop Server 22 Operational
90 days ago
100.0 % uptime
Today
Shop Server 23 Operational
90 days ago
100.0 % uptime
Today
Shop Server 24 Operational
90 days ago
100.0 % uptime
Today
Shop Server 25 Operational
90 days ago
100.0 % uptime
Today
Shop Server 26 Operational
90 days ago
100.0 % uptime
Today
Shop Server 27 Operational
90 days ago
100.0 % uptime
Today
Shop Server 28 Operational
90 days ago
100.0 % uptime
Today
Shop Server 29 Operational
90 days ago
100.0 % uptime
Today
Shop Server 30 Operational
90 days ago
100.0 % uptime
Today
Shop Server 31 Operational
90 days ago
100.0 % uptime
Today
Shop Server 32 Operational
90 days ago
100.0 % uptime
Today
Shop Server 33 Operational
90 days ago
100.0 % uptime
Today
Shop Server 34 Operational
90 days ago
100.0 % uptime
Today
Shop Server 35 Operational
90 days ago
100.0 % uptime
Today
Shop Server 36 Operational
90 days ago
100.0 % uptime
Today
Shop Server 37 Operational
90 days ago
100.0 % uptime
Today
Shop Server 38 Operational
90 days ago
100.0 % uptime
Today
Shop Server 39 Operational
90 days ago
100.0 % uptime
Today
Shop Server 40 Operational
90 days ago
100.0 % uptime
Today
Shop Server 41 Operational
90 days ago
100.0 % uptime
Today
Shop Server 42 Operational
90 days ago
100.0 % uptime
Today
Shop Server 43 Operational
90 days ago
100.0 % uptime
Today
Shop Server 44 Operational
90 days ago
100.0 % uptime
Today
Shop Server 45 Operational
90 days ago
100.0 % uptime
Today
Shop Server 46 Operational
90 days ago
100.0 % uptime
Today
Shop Server 47 Operational
90 days ago
100.0 % uptime
Today
Shop Server 50 Operational
90 days ago
100.0 % uptime
Today
Shop Server 53 Operational
90 days ago
100.0 % uptime
Today
Shop Server 63 Operational
90 days ago
100.0 % uptime
Today
Shop Server 64 Operational
90 days ago
100.0 % uptime
Today
Shop Server 65 Operational
90 days ago
100.0 % uptime
Today
Shop Server 66 Operational
90 days ago
100.0 % uptime
Today
Shop Server 67 Operational
90 days ago
100.0 % uptime
Today
Shop Server 68 Operational
90 days ago
100.0 % uptime
Today
Shop Server 69 Operational
90 days ago
100.0 % uptime
Today
Shop Server 70 Operational
90 days ago
100.0 % uptime
Today
Shop Server 71 Operational
90 days ago
100.0 % uptime
Today
Shop Server 72 Operational
90 days ago
100.0 % uptime
Today
Shop Server 73 Operational
90 days ago
100.0 % uptime
Today
Shop Server 74 Operational
90 days ago
100.0 % uptime
Today
Shop Server 75 Operational
90 days ago
100.0 % uptime
Today
Shop Server 76 Operational
90 days ago
100.0 % uptime
Today
Shop - Server 77 Operational
90 days ago
100.0 % uptime
Today
Shop Server 78 Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Support Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Ticket Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Outage Update
Resolved - We fully appreciate the importance of the services we provide to your business and the urgency to restore them.

Whilst our systems are now back online there may be some 3rd Party systems that may still be affected.

Crowdstrike, a global cybersecurity leader, protects our systems and data, providing continuous, real-time monitoring of our systems to detect and respond to threats as they happen. Crowdstrike have confirmed that the incident was caused by their software update error; this was not a security incident or a cyberattack.

Everyone will understand the critical nature of cybersecurity in our operations, and we want to reassure you that your safety and data security are our top priorities. We are committed to maintaining the highest standards of protection and will continue to work tirelessly to ensure your systems remain secure.

If you are still experiencing issues please log a ticket through our support portal.

We appreciate your patience
Jul 22, 08:10 BST
Jul 21, 2024

No incidents reported.

Jul 20, 2024
EKM.com Outage
Resolved - This incident has been resolved.
Jul 20, 08:26 BST
Update - We fully appreciate the importance of the services we provide to your business and the urgency to restore them.

Whilst the root cause of the issue affecting IT systems globally causing widespread disruption is out of our control, our technical teams have been mobilised since early this morning to identify impacted systems and take appropriate action.

Our systems are now coming back online, however please note there may be some 3rd Party systems that may still be affected.

If you are still experiencing issues please log a ticket through our support portal, or via support@ekm.com.

We appreciate your patience.
Jul 19, 19:30 BST
Update - As widely reported in the media, you may or may not be aware of an ongoing issue affecting IT systems globally causing widespread disruption. Whilst this issue is out of our control, we know that regrettably the services of our customers have been impacted and we are monitoring the situation very closely.

We appreciate your patience as we receive further updates, which will be posted here.
Jul 19, 13:42 BST
Update - Our systems are still inaccessible as a result of the ongoing global issues. Our team are closely monitoring the situation and working to restore systems as a matter of urgency. We thankyou for your patience and apologise for the inconvenience caused.
Jul 19, 12:25 BST
Identified - The issue has been identified by our 3rd Party and they are working to implement a fix as soon as possible.
Jul 19, 07:22 BST
Investigating - We are currently investigating an issue effecting all areas of the platform, once we have more information we will provide an update
Jul 19, 06:43 BST
Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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